![]() If you have any questions about this information, please submit a Technical Support ticket. You will need to "Quit" that version, and you may have to restart the computer before trying to finish upgrading. Note: If you see an error message concerning the prior version still being in use, you missed step #1. You should find WinZip 9 open when you close the webpage. You must click Agree on the license agreement, the installation will complete, and a web page will open.
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